Outlook mail trace

The Outlook mail trace!

The Outlook mail trace is a feature that allows you to track the delivery status of emails sent from your Outlook account. It's a useful tool for troubleshooting email delivery issues, such as emails getting stuck in the queue, not being delivered to the recipient's inbox, or being marked as spam.

Here's how to access the Outlook mail trace:

Method 1: Using the Outlook Web App

1. Log in to your Outlook Web App account.
2. Click on the gear icon () in the top right corner and select "View all Outlook settings."
3. Scroll down to the "Mail" section and click on "Mail tracing."
4. Click on "Start tracing" to enable mail tracing.
5. You can then view the mail trace logs by clicking on "View trace logs."

Method 2: Using the Outlook Desktop App

1. Open the Outlook desktop app and go to the "File" menu.
2. Click on "Options" and then select "Advanced."
3. Scroll down to the "Send and receive" section and click on "Delivery" tab.
4. Check the box next to "Enable mail tracing" and click "OK."
5. You can then view the mail trace logs by going to the "File" menu, selecting "Options," and then clicking on "Advanced" and then "Delivery" tab.

What you can do with the Outlook mail trace

Once you've enabled mail tracing, you can view the delivery status of your emails, including:

• The sender and recipient's email addresses
• The subject and body of the email
• The date and time the email was sent
• The status of the email delivery (e.g., delivered, bounced, or failed)
• Any error messages or diagnostic information

You can use the mail trace to troubleshoot common email delivery issues, such as:

• Emails getting stuck in the queue
• Emails not being delivered to the recipient's inbox
• Emails being marked as spam
• Emails being bounced back due to invalid recipient addresses

By using the Outlook mail trace, you can identify the root cause of the issue and take corrective action to resolve the problem.