Outlook outbox mail stuck

The frustration of stuck emails in the Outbox! Don't worry, I'm here to help you troubleshoot and resolve the issue. Here are some steps to try:

  1. Check the email's status: Open the Outlook application and navigate to the Outbox folder. Look for the email that's stuck and check its status. If it says "Sending" or "Queued", it's likely that the email is still being processed.
  2. Restart Outlook: Sometimes, a simple restart can resolve the issue. Close Outlook, wait for a few seconds, and then reopen it.
  3. Check for connectivity issues: Ensure that your internet connection is stable and working properly. If you're using a VPN, try disconnecting and reconnecting to see if it makes a difference.
  4. Clear the Outbox: Try deleting the stuck email from the Outbox folder. If you're unable to delete it, try moving it to the "Deleted Items" folder instead. This will help you recover the email if needed.
  5. Check for email size limitations: If the stuck email is large, it might be causing the issue. Check the email size limit set by your email provider or organization. If the email exceeds the limit, try breaking it down into smaller parts or compressing the attachments.
  6. Check for add-ins or plugins: Some add-ins or plugins might be interfering with the email sending process. Try disabling any recently installed add-ins or plugins to see if it resolves the issue.
  7. Check for Outlook configuration issues: Ensure that your Outlook configuration is correct. Check the email account settings, server settings, and authentication settings to ensure they're correct.
  8. Try sending the email manually: Try sending the stuck email manually by right-clicking on the email and selecting "Send" or "Send and Receive".
  9. Check for email server issues: If the issue persists, it might be related to email server issues. Try contacting your email provider or organization's IT department to see if they're experiencing any issues.
  10. Reset Outlook: As a last resort, you can try resetting Outlook to its default settings. This will remove all custom settings, so be sure to back up your settings before doing so.

If none of these steps resolve the issue, you may want to consider seeking further assistance from Microsoft Support or your email provider's support team.