Outlook.com email going to junk

The frustration of emails going to junk!

Outlook.com has a robust spam filtering system to help protect your inbox from unwanted emails. However, sometimes legitimate emails might end up in the junk folder. Here are some reasons why this might happen and some tips to help you recover your emails:

Why emails might go to junk:

  1. Spam filters: Outlook.com's spam filters are designed to detect and block suspicious emails. If an email is flagged as spam, it might end up in the junk folder.
  2. Domain or IP reputation: If the domain or IP address of the sender is known to send spam, Outlook.com might block or mark the email as junk.
  3. Email content: If an email contains suspicious keywords, attachments, or links, it might be flagged as spam.
  4. Sender's reputation: If the sender's email address is not recognized or has a poor reputation, the email might be marked as junk.

Tips to recover your emails:

  1. Check your junk folder regularly: Regularly check your junk folder to ensure that legitimate emails aren't being misclassified.
  2. Mark emails as not junk: If you receive a legitimate email in your junk folder, mark it as "Not junk" to help Outlook.com's filters learn to recognize the sender as legitimate.
  3. Whitelist senders: Add the sender's email address to your safe senders list or contacts to ensure that their emails are delivered to your inbox.
  4. Check your email content: Review your email content to ensure that it doesn't contain suspicious keywords, attachments, or links that might trigger spam filters.
  5. Contact the sender: If you're unable to recover an email, contact the sender to ask them to resend the email or provide a copy.
  6. Report spam: If you receive an email that's actually spam, report it to Outlook.com to help improve their spam filtering algorithms.
  7. Check your account settings: Ensure that your account settings are correct, including your email address, password, and two-factor authentication (2FA) settings.
  8. Try a different email client: If you're using a third-party email client, try using the Outlook.com web interface or the Outlook app to see if the issue persists.

By following these tips, you should be able to recover your emails and reduce the likelihood of them going to junk in the future.