Outstanding balance email template

Here is an email template you can use to send to customers who have an outstanding balance:

Subject: Outstanding Balance Notification

Dear [Customer Name],

Re: Outstanding Balance on Account [Account Number]

We hope this email finds you well. We are writing to bring to your attention that you have an outstanding balance on your account with us. As of [Date], your account balance is [Amount].

We understand that unforeseen circumstances can arise, and we are more than happy to work with you to find a solution to settle your outstanding balance. However, we would like to remind you that it is essential to settle your account as soon as possible to avoid any further action.

To avoid any additional fees or penalties, we kindly request that you settle your outstanding balance by [Due Date]. You can make a payment online by visiting our website at [Website URL], or by contacting our customer service team at [Phone Number] or [Email Address].

If you are experiencing any difficulties in settling your outstanding balance, please do not hesitate to contact us. We are more than happy to discuss alternative payment arrangements with you.

Please find the details of your outstanding balance below:

• Account Number: [Account Number]
• Outstanding Balance: [Amount]
• Due Date: [Due Date]

If you have already made a payment towards your outstanding balance, please disregard this email. However, if you have any questions or concerns regarding your account, please do not hesitate to contact us.

Thank you for your prompt attention to this matter. We look forward to resolving this outstanding balance and continuing to provide you with our services.

Best regards,

[Your Name] [Your Company Name] [Contact Information]

Note:

• Replace [Customer Name], [Account Number], [Amount], [Due Date], [Website URL], [Phone Number], and [Email Address] with the actual information.
• Customize the email to fit your company's tone and style.
• Make sure to include all the necessary details, such as the account number, outstanding balance, and due date.
• Keep the email concise and to the point, avoiding any unnecessary information.
• Proofread the email for any errors or typos before sending it to the customer.