Over due invoice email template
Here is an email template you can use to send an overdue invoice to a customer:
Subject: Overdue Invoice: [Invoice Number]
Dear [Customer Name],
Re: Overdue Invoice: [Invoice Number]
I am writing to bring to your attention that your invoice, [Invoice Number], dated [Invoice Date], is now overdue. The payment was due on [Due Date] and we have not received payment from you yet.
The outstanding balance is [Outstanding Balance], which includes [list the specific items or services included in the invoice].
We understand that unforeseen circumstances may have caused the delay, and we are willing to work with you to find a solution. However, we do need to receive payment as soon as possible to avoid any further action.
To avoid any additional fees or penalties, please settle the outstanding balance by [New Due Date]. You can make payment by [list the payment methods available, e.g. bank transfer, credit card, etc.].
If you are experiencing any difficulties in making payment, please contact us at [Your Contact Information] to discuss possible arrangements. We are happy to work with you to find a mutually beneficial solution.
Please find the details of the invoice below:
Invoice Number: [Invoice Number] Invoice Date: [Invoice Date] Due Date: [Due Date] Outstanding Balance: [Outstanding Balance]
We appreciate your prompt attention to this matter and look forward to receiving your payment soon.
Best regards,
[Your Name] [Your Company Name] [Your Contact Information]
Note:
- Make sure to customize the template with the relevant information, such as the invoice number, date, and outstanding balance.
- Keep the tone polite and professional, but also firm and clear about the need for payment.
- Include all the necessary details, such as the payment methods and contact information.
- Consider adding a sense of urgency by specifying a new due date and emphasizing the consequences of not paying on time.
- Proofread the email carefully to ensure it is free of errors and easy to understand.