Overdue payment reminder email
Here is an example of an overdue payment reminder email:
Subject: Overdue Payment Reminder: [Invoice Number]
Dear [Customer Name],
Re: Overdue Payment for [Invoice Number]
We are writing to remind you that your payment for [Invoice Number] is overdue. The original due date was [Original Due Date], and we have not received payment from you yet.
As per our agreement, the payment was due on [Original Due Date]. We understand that unforeseen circumstances may have caused the delay, and we are willing to work with you to find a solution. However, we need to bring this to your attention as it is essential for us to receive payment to continue providing our services.
The outstanding balance is [Outstanding Balance], which includes [list the specific items or services]. We would appreciate it if you could settle this amount as soon as possible to avoid any further action.
To make a payment, you can:
- Pay online through our website: [insert link]
- Mail a check to: [insert address]
- Call us to make a payment over the phone: [insert phone number]
If you are experiencing any difficulties in making the payment, please contact us at [insert contact email or phone number] to discuss possible arrangements.
Please note that if we do not receive payment within the next [timeframe, e.g., 7 days], we will be forced to take further action, which may include:
- Sending the account to a collections agency
- Reporting the debt to credit bureaus
- Withholding services until the debt is paid
We value our relationship with you and would like to resolve this matter amicably. Please let us know if you have any questions or concerns.
Thank you for your prompt attention to this matter.
Best regards,
[Your Name] [Your Company Name] [Contact Information]
This is just an example, and you should adjust it according to your company's specific needs and policies. It's essential to be polite, professional, and clear in your communication to avoid any misunderstandings.