P58 form royal mail

The P58 form is a Royal Mail form used to report and claim compensation for lost, damaged, or delayed mail items. Here's a breakdown of the form:

What is the P58 form used for?

The P58 form is used by Royal Mail customers to report and claim compensation for:

1. Lost mail items
2. Damaged mail items
3. Delayed mail items

How to complete the P58 form

To complete the P58 form, you'll need to provide the following information:

1. Your name and address
2. The sender's name and address (if different from yours)
3. The item's description, including its value and weight
4. The date the item was posted
5. The date you reported the loss, damage, or delay to Royal Mail
6. Any relevant documentation, such as proof of posting or a receipt for the item

What information do I need to provide to claim compensation?

To claim compensation, you'll need to provide evidence of the item's value and the extent of the loss or damage. You may need to provide:

1. A receipt or invoice for the item
2. A valuation report or appraisal
3. Photos or videos of the damaged item
4. A statement from the sender or recipient confirming the item's value and condition

How much compensation can I claim?

The amount of compensation you can claim depends on the type of item, its value, and the extent of the loss or damage. Royal Mail's compensation policy is as follows:

• For lost or damaged items, you can claim up to £100 (or the item's value, whichever is lower)
• For delayed items, you can claim up to £20 (or the item's value, whichever is lower)

Where can I get a P58 form?

You can obtain a P58 form from your local post office or download it from the Royal Mail website.

What if I'm not sure if I need to complete a P58 form?

If you're unsure whether you need to complete a P58 form, you can contact Royal Mail's customer service team for guidance. They can help you determine whether you're eligible to claim compensation and provide assistance with completing the form.