Playgo toys recall email
Here is a sample email for a toy recall:
Subject: Important Recall Notice: [Toy Name] by Playgo Toys
Dear valued customers,
We are writing to inform you of a voluntary recall of our [Toy Name] product, which was sold under the brand name Playgo Toys. The recall is due to a potential safety hazard that may pose a risk to your child's safety.
The affected product is:
- [Toy Name]
- Product Code: [Product Code]
- Date of Manufacture: [Date of Manufacture]
- Date of Sale: [Date of Sale]
The reason for the recall is that [briefly describe the reason for the recall, e.g. "the toy's small parts can be detached and pose a choking hazard to young children"].
We are taking this action to ensure the safety and well-being of our customers, particularly children. We urge you to take immediate action to return the affected product to us.
What you need to do:
- Stop using the toy immediately.
- Check your home for the affected product and return it to us.
- Please follow the instructions below to return the product:
a. Package the toy securely in its original packaging, if possible. b. Attach a prepaid return shipping label to the package. c. Ship the package to the address listed below.
Return Address: [Company Name] [Address] [City, State, ZIP]
If you have any questions or concerns, please do not hesitate to contact us. We are committed to providing you with the best possible service and ensuring the safety of our customers.
Thank you for your prompt attention to this matter.
Sincerely,
[Your Name] Playgo Toys
Note: This is just a sample email and you should modify it according to your company's specific needs and the details of the recall.