Postal divert royal mail

A common issue!

If you're experiencing issues with your mail being diverted or lost by Royal Mail, here are some steps you can take:

  1. Contact Royal Mail: Reach out to Royal Mail's customer service team by phone, email, or online chat. They can help you investigate the issue and provide guidance on what to do next.
  2. Check your mail redirection: If you've recently moved or changed your address, ensure that your mail redirection is set up correctly. You can do this by logging into your Royal Mail account or contacting their customer service team.
  3. Check with your local post office: Visit your local post office and ask if they've received any mail for you. They may be able to help you track down your missing mail.
  4. Report the issue to the Royal Mail's Customer Service Centre: If you're unable to resolve the issue with your local post office, you can report the issue to Royal Mail's Customer Service Centre. They'll investigate and provide a resolution.
  5. Check for any restrictions or prohibitions: Some items, such as large or heavy packages, may be subject to restrictions or prohibitions. Check Royal Mail's website or contact their customer service team to see if there are any restrictions that may be affecting your mail.
  6. Consider using a tracking service: If you're sending valuable or important items, consider using a tracking service like Royal Mail's Track and Sign or Signed For services. These services provide proof of delivery and can help you track your mail.

Remember to always keep a record of your mail, including the tracking number, in case you need to refer to it later.