Proton mail help

Proton Mail! A popular and secure email service. Here are some common issues and solutions to help you with your Proton Mail account:

General Issues

  1. Login Issues: If you're having trouble logging in, check your username and password. Make sure you're using the correct email address and password. If you've forgotten your password, you can reset it on the Proton Mail website.
  2. Account Suspension: If your account is suspended, it's likely due to a violation of Proton Mail's terms of service. Check your email for a notification explaining the reason for the suspension. You can appeal the suspension by contacting Proton Mail support.
  3. Spam Filter Issues: Proton Mail has a robust spam filter to protect your inbox. If you're having trouble with emails not being delivered or being marked as spam, check your spam filter settings and whitelist trusted senders.

Security and Encryption

  1. Encryption: Proton Mail uses end-to-end encryption to protect your emails. This means that only you and the intended recipient can read the contents of your emails.
  2. Two-Factor Authentication: Enable two-factor authentication (2FA) to add an extra layer of security to your account. This will require you to enter a code sent to your phone or authenticator app in addition to your password.
  3. Key Management: Proton Mail uses public-key cryptography to encrypt and decrypt emails. You can manage your public and private keys in your Proton Mail account settings.

Email Issues

  1. Email Delivery: If you're having trouble sending or receiving emails, check your email settings and ensure that your account is properly configured.
  2. Email Size Limitations: Proton Mail has a file size limit of 25MB for attachments. If you need to send larger files, consider using a file-sharing service or compressing your files.
  3. Email Forwarding: If you're having trouble forwarding emails, check your email settings and ensure that forwarding is enabled.

Additional Tips

  1. Use a Strong Password: Use a strong and unique password for your Proton Mail account. Avoid using the same password for multiple accounts.
  2. Keep Your Account Up to Date: Regularly update your Proton Mail account settings and ensure that your email client is compatible with the latest version of Proton Mail.
  3. Contact Proton Mail Support: If you're still having trouble with your Proton Mail account, contact their support team for assistance. They're available 24/7 to help you with any issues you may have.

I hope these tips and solutions help you with your Proton Mail account!