Quarantine email office 365

Here are some common quarantine email scenarios in Office 365:

What is quarantine in Office 365?

In Office 365, quarantine is a feature that helps protect your organization from spam, phishing, and malware emails by isolating suspicious emails in a separate folder. This folder is called the "Junk Email" or "Quarantine" folder.

Why are emails quarantined?

Emails are quarantined for various reasons, including:

  1. Spam: Emails that are likely to be spam or junk mail are quarantined to prevent them from reaching your inbox.
  2. Phishing: Emails that are suspected to be phishing attempts are quarantined to prevent users from falling victim to these scams.
  3. Malware: Emails that contain malware or viruses are quarantined to prevent them from infecting your devices.
  4. Suspicious content: Emails that contain suspicious content, such as unusual attachments or links, are quarantined for further analysis.

How to access quarantined emails in Office 365

To access quarantined emails in Office 365, follow these steps:

  1. Log in to your Office 365 account.
  2. Click on the "Junk Email" or "Quarantine" folder in your mailbox.
  3. You will see a list of quarantined emails. You can sort them by date, sender, or subject.
  4. Click on an email to view its contents.
  5. You can choose to release the email to your inbox, delete it, or mark it as "Not Junk" to prevent future quarantining.

How to release quarantined emails in Office 365

To release a quarantined email to your inbox, follow these steps:

  1. Log in to your Office 365 account.
  2. Click on the "Junk Email" or "Quarantine" folder in your mailbox.
  3. Find the quarantined email you want to release.
  4. Click on the "Release" button next to the email.
  5. Confirm that you want to release the email.

How to mark quarantined emails as "Not Junk" in Office 365

To mark a quarantined email as "Not Junk" to prevent future quarantining, follow these steps:

  1. Log in to your Office 365 account.
  2. Click on the "Junk Email" or "Quarantine" folder in your mailbox.
  3. Find the quarantined email you want to mark as "Not Junk".
  4. Click on the "Mark as Not Junk" button next to the email.
  5. Confirm that you want to mark the email as "Not Junk".

How to configure quarantine settings in Office 365

To configure quarantine settings in Office 365, follow these steps:

  1. Log in to the Office 365 admin center.
  2. Go to "Admin centers" > "Exchange" > "Protection" > "Quarantine".
  3. Configure the quarantine settings as needed, such as setting the quarantine threshold or configuring the quarantine folder.