Recall mail in outlook 2020
The joys of recalling a sent email in Outlook 2020!
To recall a sent email in Outlook 2020, follow these steps:
Prerequisites:
- The recipient's email client must also support recall (Outlook, Exchange, or Office 365).
- The email must be sent using a Microsoft Exchange or Office 365 account.
- The recall feature must be enabled in your organization's Exchange or Office 365 settings.
Steps to recall a sent email:
- Open Outlook 2020 and navigate to the "Sent Items" folder.
- Find the email you want to recall and right-click on it.
- Select "Recall This Message" from the context menu.
- In the "Recall This Message" dialog box, select the reason for recalling the email (e.g., "The message was sent in error").
- Choose whether you want to "Delete unread copies of this message" or "Delete all copies of this message" (including read ones).
- Click "OK" to initiate the recall process.
What happens during the recall process:
- Outlook sends a new email to the recipient with a recall request.
- The recipient's email client checks if they have already read the original email. If they have, the recall will not work.
- If the recipient has not read the original email, their email client will delete the original email and replace it with a notification that the original email was recalled.
- If the recipient's email client does not support recall, the original email will not be deleted, and the recipient will receive a notification that the recall failed.
Important notes:
- Recall is not foolproof and may not always work, especially if the recipient has already read the email or uses a non-Microsoft email client.
- Recall only works for emails sent within the same organization or to external recipients who use Microsoft Exchange or Office 365.
- Recall does not work for emails sent to public folders or distribution lists.