Recall mail in outlook 2020

The joys of recalling a sent email in Outlook 2020!

To recall a sent email in Outlook 2020, follow these steps:

Prerequisites:

  1. The recipient's email client must also support recall (Outlook, Exchange, or Office 365).
  2. The email must be sent using a Microsoft Exchange or Office 365 account.
  3. The recall feature must be enabled in your organization's Exchange or Office 365 settings.

Steps to recall a sent email:

  1. Open Outlook 2020 and navigate to the "Sent Items" folder.
  2. Find the email you want to recall and right-click on it.
  3. Select "Recall This Message" from the context menu.
  4. In the "Recall This Message" dialog box, select the reason for recalling the email (e.g., "The message was sent in error").
  5. Choose whether you want to "Delete unread copies of this message" or "Delete all copies of this message" (including read ones).
  6. Click "OK" to initiate the recall process.

What happens during the recall process:

  1. Outlook sends a new email to the recipient with a recall request.
  2. The recipient's email client checks if they have already read the original email. If they have, the recall will not work.
  3. If the recipient has not read the original email, their email client will delete the original email and replace it with a notification that the original email was recalled.
  4. If the recipient's email client does not support recall, the original email will not be deleted, and the recipient will receive a notification that the recall failed.

Important notes:

  1. Recall is not foolproof and may not always work, especially if the recipient has already read the email or uses a non-Microsoft email client.
  2. Recall only works for emails sent within the same organization or to external recipients who use Microsoft Exchange or Office 365.
  3. Recall does not work for emails sent to public folders or distribution lists.