Royal mail/missed delivery
The frustration of a missed delivery!
If you've missed a delivery from Royal Mail, here are some steps you can take:
- Check your tracking: Log in to your Royal Mail account or use the tracking number to check the status of your parcel. You can do this on the Royal Mail website or through their mobile app.
- Contact Royal Mail: Reach out to Royal Mail's customer service team to report the missed delivery. You can do this:
- Online: Fill out their online form with your tracking number and a brief description of the issue.
- Phone: Call their customer service number on 03457 740 740 (Monday to Friday, 8am to 6pm).
- In-person: Visit your local Royal Mail delivery office with your tracking number and identification.
- Arrange a redelivery: If you're not available to receive the parcel at the original delivery address, you can ask Royal Mail to redeliver it. They may require you to provide a safe place to leave the parcel or a neighbor who can accept it on your behalf.
- Collect from a Royal Mail delivery office: If you're unable to receive the parcel at your original address, you can collect it from a Royal Mail delivery office. You'll need to provide your tracking number and identification.
- Check with your neighbors: If you think the parcel might have been delivered to a neighbor, ask them if they've received it by mistake.
- Wait for a follow-up delivery: If Royal Mail is unable to deliver the parcel initially, they may attempt to deliver it again at a later time. Keep an eye on your tracking updates for any changes to the delivery schedule.
- Consider alternative delivery options: If you're consistently missing deliveries, you might want to consider alternative delivery options, such as having your parcels delivered to a secure location like a locker or a neighbor who's always available.
Remember to always keep an eye on your tracking updates and respond promptly to any communication from Royal Mail to ensure a smooth delivery process.