Royal mail/report a problem

To report a problem with Royal Mail, you can follow these steps:

1. Visit the Royal Mail website: www.royalmail.com
2. Click on the "Report a problem" link at the top of the page.
3. Select the type of problem you are experiencing from the drop-down menu, such as:
   • Missing or delayed mail
   • Damaged or lost mail
   • Incorrectly addressed mail
   • Other issues
4. Fill out the online form with as much detail as possible, including:
   • Your name and contact information
   • The tracking number or reference number for the item
   • A description of the problem
   • Any relevant photos or documents
5. Click "Submit" to send the report to Royal Mail.

Alternatively, you can also report a problem with Royal Mail by:

• Calling their customer service number: 03457 740 740 (Monday to Friday, 8am to 6pm)
• Visiting a Royal Mail post office or branch
• Sending an email to [email protected]

It's a good idea to keep a record of your report, including the reference number or tracking number, in case you need to follow up on the issue.