Royal mail chat online
You can contact Royal Mail online through their website or social media channels. Here are some ways to get in touch:
Royal Mail Website:
- Visit the Royal Mail website at www.royalmail.com.
- Click on the "Help" tab at the top of the page.
- Select the type of query you have (e.g. tracking, delivery, returns, etc.).
- Fill out the online form with your details and query.
- Submit the form and a member of the Royal Mail team will respond to your query.
Royal Mail Social Media:
- Follow Royal Mail on Twitter at @RoyalMail.
- Send a direct message (DM) to Royal Mail on Twitter with your query.
- Royal Mail also has a Facebook page at www.facebook.com/RoyalMail.
- Send a message to Royal Mail on Facebook with your query.
Royal Mail Online Chat:
- Royal Mail offers a live chat service on their website, available Monday to Friday, 8am to 6pm.
- Click on the "Chat with us" button on the Royal Mail website.
- Fill out the chat form with your details and query.
- A member of the Royal Mail team will respond to your query in real-time.
Phone:
- You can also contact Royal Mail by phone on 03457 740 740 (Monday to Friday, 8am to 6pm).
- Calls to this number are charged at local rate.
Post:
- If you prefer to write to Royal Mail, you can send a letter to their customer service address: Royal Mail Customer Service 100 Victoria Embankment London EC4Y 0HQ
Remember to include your name, address, and query in your letter.