Royal mail claim status

To check the status of a Royal Mail claim, you can follow these steps:

1. Visit the Royal Mail website: Go to the Royal Mail website at www.royalmail.com.
2. Click on "Track a parcel" or "Track a claim": On the Royal Mail website, click on the "Track a parcel" or "Track a claim" button, depending on the type of claim you are making.
3. Enter your claim reference number: You will need to enter your claim reference number, which can be found on the Royal Mail claim form or on the email confirmation you received when you submitted your claim.
4. Check the status of your claim: Once you have entered your claim reference number, you can check the status of your claim. The status will be one of the following:
   • "Pending": Your claim is being processed and is awaiting a decision.
   • "Approved": Your claim has been approved and you will receive a payment.
   • "Rejected": Your claim has been rejected and you will need to resubmit it with additional information.
   • "Partially approved": Your claim has been partially approved, and you will receive a partial payment.
5. Contact Royal Mail if you have any issues: If you have any issues with your claim or if you need to resubmit it, you can contact Royal Mail's customer service team for assistance.

You can also contact Royal Mail's customer service team by phone or email to check the status of your claim.