Royal mail collect parcels from home
Royal Mail offers a convenient service called "Collect from Home" or "Parcel Collect" that allows you to collect your parcels from the comfort of your own home. Here's how it works:
Eligibility: This service is available for customers who have a Royal Mail account and have opted-in to the "Collect from Home" service.
How it works:
- When your parcel is ready for collection, Royal Mail will send you a notification via email or SMS.
- You'll receive a unique collection code, which you'll need to enter on the Royal Mail website or mobile app to access your parcel.
- You can then collect your parcel from your home at a time that suits you, using the collection code.
- The parcel will be left at your doorstep, and you can collect it at your convenience.
Benefits:
- Convenience: No need to visit a post office or sorting office to collect your parcel.
- Flexibility: Collect your parcel at a time that suits you, 24/7.
- Security: Your parcel is stored securely at your home, reducing the risk of loss or damage.
How to opt-in:
To opt-in for the "Collect from Home" service, follow these steps:
- Log in to your Royal Mail account online or through the Royal Mail app.
- Go to the "My Account" section and click on "Manage my account".
- Scroll down to the "Collect from Home" section and toggle the switch to "On".
- Confirm your opt-in by clicking "Save changes".
Important notes:
- This service is only available for parcels that are eligible for collection, such as those sent via Royal Mail's parcel services (e.g., ParcelPost, ParcelShop, etc.).
- You'll need to have a Royal Mail account and be logged in to access the "Collect from Home" service.
- If you're not at home when your parcel is delivered, it will be left at your doorstep, but you'll need to collect it within a reasonable timeframe (usually 24 hours).