Royal mail customer service
Royal Mail's customer service can be contacted in several ways:
Phone:
- 03457 740 740 (Monday to Friday, 8am to 6pm)
- 03457 740 741 (Saturday, 8am to 1pm)
Email:
Post:
- Royal Mail Customer Services
- PO Box 179
- Bristol BS99 7WS
Online Form:
- You can also submit an online form on Royal Mail's website, which will allow you to provide more detailed information about your issue.
Social Media:
- Royal Mail is also active on social media platforms, including Twitter (@RoyalMail) and Facebook (@RoyalMail). You can reach out to them through direct message or comment on their posts.
Opening Hours:
- Royal Mail's customer service is available Monday to Friday, 8am to 6pm, and Saturday, 8am to 1pm. They are closed on Sundays and public holidays.
Language Support:
- Royal Mail's customer service is available in English and Welsh.
Dispute Resolution:
- If you have a complaint or dispute with Royal Mail, you can contact their Dispute Resolution team at [email protected] or by writing to them at the address above.
Additional Tips:
- Before contacting Royal Mail's customer service, make sure you have your tracking number or reference number handy, as this will help them to assist you more efficiently.
- Be prepared to provide detailed information about your issue, including the date and time of the incident, the location, and any relevant details.
- Keep a record of your conversation, including the date, time, and any promises or agreements made by the customer service representative.