Royal mail free parcel collection

Royal Mail offers a free parcel collection service for certain types of parcels. Here are the details:

Free Parcel Collection Services:

1. Royal Mail 24: If you're sending a parcel weighing up to 2kg, you can use Royal Mail 24, which includes free collection from your home or office.
2. Royal Mail 48: For parcels weighing up to 2kg, you can use Royal Mail 48, which also includes free collection.
3. Special Delivery Guaranteed: If you're sending a parcel that requires a signature on delivery, you can use Special Delivery Guaranteed, which includes free collection.

Eligibility:

To be eligible for free parcel collection, your parcel must meet the following criteria:

• Weigh up to 2kg (for Royal Mail 24 and Royal Mail 48)
• Be sent using a Royal Mail service (not a third-party courier)
• Have a valid postage paid (using stamps or online postage)
• Be sent to a UK address (not international)

How to Arrange Free Collection:

To arrange free parcel collection, you can:

1. Use Royal Mail's online booking service: Go to Royal Mail's website, select the service you want to use, and enter your parcel details. You'll be prompted to book a collection.
2. Call Royal Mail's customer service: Phone Royal Mail's customer service team on 03457 740 740 (Monday to Friday, 8am to 6pm) to book a collection.
3. Visit a Royal Mail Post Office: Take your parcel to a Royal Mail Post Office and ask the staff to book a collection for you.

Important Notes:

• Free collection is only available for parcels that meet the eligibility criteria above.
• You must have a valid postage paid for your parcel.
• Royal Mail may not be able to collect your parcel if it's not ready for collection at the agreed time.
• If you need to cancel or change your collection, you should contact Royal Mail's customer service team as soon as possible.