Royal mail help email
Here is the Royal Mail help email address:
You can use this email address to contact Royal Mail's customer service team for assistance with a wide range of topics, including:
- Tracking and tracing your parcels
- Reporting lost or damaged items
- Changing your delivery address
- Canceling or modifying a delivery
- Inquiring about delivery times and schedules
- Resolving issues with your account or billing
- Providing feedback or making a complaint
When emailing Royal Mail, please include the following information to help them assist you more efficiently:
- Your name and contact details
- Your Royal Mail account number (if applicable)
- The tracking number or reference number for your parcel (if applicable)
- A clear description of the issue or problem you're experiencing
- Any relevant photos or documents that may help resolve the issue
Royal Mail aims to respond to all emails within 24 hours, but please note that response times may vary depending on the complexity of the issue and the volume of emails they receive.