Royal mail hold post

The frustration of having your mail held by Royal Mail!

If your post has been held by Royal Mail, it's likely because they're unable to deliver it to your address due to an issue with the delivery. Here are some common reasons why Royal Mail might hold your post:

  1. Incorrect address: If the address on the package is incorrect or incomplete, Royal Mail might hold the post until you can provide the correct information.
  2. Delivery restrictions: Royal Mail may hold your post if there are delivery restrictions in place, such as a "no signature on delivery" instruction or a request to leave the package in a safe location.
  3. Package too large or heavy: If the package is too large or heavy for Royal Mail's standard delivery services, they might hold it until you can arrange alternative delivery or collection.
  4. Special handling required: Royal Mail may hold your post if it requires special handling, such as refrigeration or signature upon delivery.
  5. Payment issues: If there's an issue with payment, such as an incorrect or insufficient payment, Royal Mail might hold the post until the issue is resolved.

What to do if your post is held by Royal Mail:

  1. Contact Royal Mail: Reach out to Royal Mail's customer service team to find out why your post is being held. You can do this online or by calling their customer service number.
  2. Provide additional information: If Royal Mail is holding your post due to an incorrect address or delivery restrictions, provide them with the correct information to resolve the issue.
  3. Arrange alternative delivery: If Royal Mail is holding your post due to delivery restrictions, you can arrange alternative delivery options, such as collecting the package from a local post office or having it delivered to a neighbor.
  4. Pay any outstanding fees: If there's an issue with payment, you'll need to pay any outstanding fees to resolve the issue and have your post delivered.
  5. Track your post: Keep an eye on your post's tracking information to stay updated on its status and any changes to its delivery schedule.

Remember to stay patient and persistent when dealing with Royal Mail's customer service team. They're there to help resolve the issue and get your post delivered to you as soon as possible.