Royal mail international compensation
Royal Mail International Compensation!
If your international mail or parcel is lost, damaged, or delayed, Royal Mail has a compensation scheme in place to help you recover your losses. Here's a breakdown of the compensation process:
What is covered:
- Loss or damage to international mail and parcels
- Delayed delivery of international mail and parcels
- Failure to deliver international mail and parcels
Compensation amounts:
- For loss or damage:
- Up to £50 (approximately $65 USD) for items up to £20 (approximately $26 USD) in value
- Up to £100 (approximately $130 USD) for items between £20.01 (approximately $26.01 USD) and £500 (approximately $650 USD) in value
- Up to £250 (approximately $325 USD) for items between £500.01 (approximately $650.01 USD) and £1,000 (approximately $1,300 USD) in value
- For delayed delivery:
- Up to £20 (approximately $26 USD) for items up to £20 (approximately $26 USD) in value
- Up to £50 (approximately $65 USD) for items between £20.01 (approximately $26.01 USD) and £500 (approximately $650 USD) in value
How to claim:
- Report the issue to Royal Mail: You can report the issue online, by phone, or in person at your local post office.
- Gather evidence: Collect any relevant documentation, such as proof of posting, proof of value, and photos of the damaged item.
- Fill out the claim form: Royal Mail will provide a claim form, which you'll need to complete and return with your evidence.
- Wait for the outcome: Royal Mail will investigate your claim and notify you of the outcome.
Important notes:
- Compensation is only paid for items that are lost, damaged, or delayed during transit, not for items that are lost or damaged after delivery.
- Compensation is only paid for items that are properly packaged and prepared for international shipping.
- Royal Mail reserves the right to refuse compensation if the item was not properly packaged or prepared for international shipping.
It's always a good idea to check the Royal Mail website for the most up-to-date information on their compensation scheme and to review their terms and conditions before making a claim.