Royal mail international deliveries update

Here's an update on Royal Mail's international deliveries:

Service Updates

  1. International Tracked & Signed: Royal Mail has introduced a new tracking system for International Tracked & Signed items, which provides real-time updates on the status of your parcel.
  2. International Signed: Royal Mail has updated its International Signed service to include a new tracking feature, allowing customers to track their parcels online.
  3. International Economy: Royal Mail has introduced a new International Economy service, which offers a cost-effective option for sending parcels to over 200 destinations worldwide.

Delivery Times

  1. Europe: Royal Mail aims to deliver parcels to Europe within 3-7 working days, with some destinations taking up to 10 working days.
  2. Rest of the World: Royal Mail aims to deliver parcels to the rest of the world within 7-14 working days, with some destinations taking up to 21 working days.

Tracking and Signature

  1. Tracking: Royal Mail offers tracking for most international services, allowing customers to monitor the progress of their parcel online.
  2. Signature on Delivery: Royal Mail requires a signature on delivery for most international services, ensuring that your parcel is delivered to the correct person.

Customs and Duties

  1. Customs Forms: Royal Mail provides customs forms for international shipments, which must be completed accurately to avoid delays or additional charges.
  2. Duties and Taxes: Recipients are responsible for paying any duties and taxes on international shipments. Royal Mail does not pay these charges on behalf of the customer.

Prohibited Items

  1. Perishable Items: Royal Mail does not accept perishable items, such as food, plants, or animals, for international delivery.
  2. Hazardous Materials: Royal Mail does not accept hazardous materials, such as batteries, chemicals, or flammable liquids, for international delivery.

Special Services

  1. International Courier: Royal Mail offers an International Courier service for urgent and time-sensitive shipments, which provides a faster and more reliable delivery option.
  2. International Freight: Royal Mail offers an International Freight service for large and heavy shipments, which provides a cost-effective option for sending bulky items.

Contact Information

  1. Royal Mail Customer Service: If you have any questions or concerns about your international delivery, you can contact Royal Mail's customer service team on 03457 740 740 (UK) or +44 1752 336 000 (International).
  2. Royal Mail Website: You can also visit Royal Mail's website at www.royalmail.com for more information on international deliveries and to track your parcel online.