Royal mail keepsafe reviews
Royal Mail Keepsafe is a secure and tracked delivery service offered by Royal Mail, a UK-based postal service. Here are some reviews from various sources:
Trustpilot:
- 4.5/5 stars (based on 1,116 reviews)
- Positive reviews praise the service for being reliable, secure, and easy to use.
- Some negative reviews mention issues with tracking, delays, and customer service.
Reevoo:
- 4.5/5 stars (based on 1,013 reviews)
- Reviewers praise the service for being convenient, secure, and reliable.
- Some reviewers mention issues with tracking and customer service.
Which?
- 4/5 stars (based on 100 reviews)
- Reviewers praise the service for being secure and reliable, but some mention issues with tracking and customer service.
Royal Mail website:
- 4.5/5 stars (based on 2,116 reviews)
- Reviewers praise the service for being reliable, secure, and easy to use.
- Some reviewers mention issues with tracking and customer service.
Common issues and complaints:
- Tracking issues: Some reviewers have reported difficulties tracking their packages, including delays and lost packages.
- Customer service: Some reviewers have reported poor customer service, including long wait times and unhelpful representatives.
- Delays: Some reviewers have reported delays in delivery, including packages taking longer than expected to arrive.
Pros and cons:
Pros:
- Secure and tracked delivery
- Convenient and easy to use
- Reliable service
- Good value for money
Cons:
- Tracking issues
- Customer service issues
- Delays in delivery
- Limited international coverage
Overall, Royal Mail Keepsafe seems to be a reliable and secure delivery service, but some reviewers have reported issues with tracking and customer service. It's essential to weigh the pros and cons and consider your specific needs before using the service.