Royal mail manpower

Royal Mail, the UK's postal service, has a significant workforce to deliver mail and parcels to millions of customers across the country. Here are some key statistics on Royal Mail's manpower:

Workforce size:

• As of 2020, Royal Mail had a total workforce of around 124,000 employees.
• This includes around 90,000 postal workers, 20,000 delivery office staff, and 14,000 support staff.

Postal workers:

• Royal Mail's postal workers are responsible for delivering mail and parcels to customers' doors.
• They are organized into teams, with each team covering a specific geographic area.
• Postal workers are typically based at local delivery offices, where they sort and prepare mail for delivery.

Delivery office staff:

• Delivery office staff are responsible for sorting and preparing mail for delivery, as well as managing the day-to-day operations of the delivery office.
• They may also be involved in customer service, handling customer queries and complaints.

Support staff:

• Support staff work in various roles across Royal Mail, including:
  • Customer service: handling customer queries and complaints.
  • Finance: managing the company's finances and accounting.
  • IT: maintaining and developing Royal Mail's technology systems.
  • Logistics: managing the movement of mail and parcels within the network.

Part-time and flexible working:

• Royal Mail offers part-time and flexible working arrangements to many of its employees, including postal workers and support staff.
• This allows employees to balance their work and personal responsibilities, and can also help to reduce costs and improve productivity.

Training and development:

• Royal Mail invests heavily in the training and development of its employees, with a range of programs and courses available to help them develop their skills and knowledge.
• The company also offers opportunities for career progression and advancement, both within and outside of the postal service.

Union representation:

• Royal Mail's employees are represented by several trade unions, including the Communication Workers Union (CWU), the Royal Mail Group Union (RMG), and the Unite the Union.
• These unions negotiate with the company on behalf of employees, and work to protect their rights and interests.

Overall, Royal Mail's workforce is a vital part of the company's operations, and plays a critical role in delivering mail and parcels to customers across the UK.