Royal mail parcel not delivered

Frustrating! Sorry to hear that your Royal Mail parcel hasn't been delivered. Here's a step-by-step guide to help you resolve the issue:

Check the tracking: First, check the tracking information on the Royal Mail website or the tracking number provided by the sender. This will give you an idea of where the parcel is and if there are any issues.
Contact Royal Mail: Reach out to Royal Mail's customer service team via phone, email, or online chat. You can find their contact details on their website. Provide them with your tracking number and a brief description of the issue.
Check for any issues with the delivery address: Ensure that the delivery address is correct and complete. If there are any issues with the address, Royal Mail may not be able to deliver the parcel.
Check for any redelivery options: If the parcel was attempted to be delivered but not received, Royal Mail may offer redelivery options. Check with them to see if this is an option.
Check for any issues with the parcel itself: If the parcel is damaged or has been lost, Royal Mail may need to investigate further. Provide them with photos of the parcel and any relevant details.
Escalate the issue if necessary: If you're not satisfied with the response from Royal Mail, you can escalate the issue to their complaints department. They'll investigate further and provide a resolution.
Contact the sender: If the issue is with the sender, you can also contact them directly to report the issue and ask for their assistance in resolving it.

Some additional tips:

Keep a record of all correspondence with Royal Mail, including dates, times, and details of conversations.
Be patient and persistent. Resolving issues with Royal Mail can take time.
If you're still having issues, you can also contact your local MP or consumer protection agency for assistance.

I hope this helps you resolve the issue with your Royal Mail parcel not being delivered.