Royal mail proof of delivery and signature

Royal Mail's Proof of Delivery (POD) and signature services are designed to provide evidence of delivery and signature for packages sent via their postal services. Here's an overview of how they work:

Proof of Delivery (POD)

Royal Mail's POD service provides a digital record of delivery, which includes:

  1. The date and time of delivery
  2. The signature of the recipient (if available)
  3. A photo of the package being delivered
  4. The delivery address and postcode

The POD is usually sent to the sender via email or online account, and it serves as proof that the package was delivered to the intended recipient.

Signature Services

Royal Mail offers several signature services to provide additional proof of delivery:

  1. Signature on Delivery (SOD): This service requires the recipient to sign for the package upon delivery. The signature is then printed on the delivery note.
  2. Signature Required (SR): This service requires the recipient to sign for the package upon delivery. If the recipient is not available, the package will not be left and a card will be left with instructions on how to arrange redelivery or collection.
  3. Signature and Photo (SAP): This service provides a photo of the package being delivered, along with the recipient's signature.

Benefits

The benefits of using Royal Mail's POD and signature services include:

  1. Increased security: The digital record of delivery and signature provides a secure and tamper-evident record of delivery.
  2. Reduced disputes: The POD and signature services can help resolve disputes over delivery and non-delivery.
  3. Improved customer service: The digital record of delivery can be used to provide customers with a clear and transparent record of delivery.
  4. Compliance: The POD and signature services can help businesses comply with regulatory requirements, such as those related to customs and excise.

Cost

The cost of Royal Mail's POD and signature services varies depending on the service chosen and the weight and size of the package. You can check the costs on the Royal Mail website or consult with your local post office.