Royal mail spam texts
The frustration of receiving unwanted texts from Royal Mail!
Royal Mail, the UK's postal service, has been sending out automated texts to customers to inform them about their mail and parcels. While this service is intended to be helpful, some customers have reported receiving spam texts from Royal Mail.
Here are some common issues with Royal Mail spam texts:
- Unwanted notifications: You may receive texts about packages you didn't order or haven't received, which can be confusing and frustrating.
- Incorrect information: The texts may contain incorrect information, such as incorrect tracking numbers or delivery dates.
- Spammy language: The texts may use overly promotional language, trying to sell you additional services or products.
- Difficulty opting out: Some customers have reported difficulty in opting out of these texts or receiving unwanted follow-up messages.
To minimize the likelihood of receiving Royal Mail spam texts, you can try the following:
- Check your Royal Mail account: Ensure that your contact information is up-to-date and accurate in your Royal Mail account.
- Opt out of notifications: You can opt out of receiving notifications for specific services or packages by logging into your Royal Mail account or contacting their customer service.
- Use a spam filter: Consider using a spam filter or app to block unwanted texts from Royal Mail or other senders.
- Report spam texts: If you receive a spam text from Royal Mail, report it to their customer service or the UK's Phone-paid Services Authority (PSA).
If you're experiencing persistent issues with Royal Mail spam texts, you can contact their customer service team to report the issue and seek assistance:
Phone: 03457 740 740 (Monday to Friday, 8am to 6pm) Email: [email protected] Website: royalmail.com/contact-us
Remember to always be cautious when interacting with automated texts and to verify the authenticity of the sender before responding or providing personal information.