Royal mail tracking orders
Royal Mail offers a tracking service for many of its mail services, including parcels, letters, and packets. Here's how to track your Royal Mail order:
Tracking Your Order
- Go to the Royal Mail website: www.royalmail.com
- Click on "Track a parcel" at the top of the page.
- Enter your tracking number (also known as a barcode) in the box provided.
- Click "Track" to view the status of your parcel.
Tracking Numbers
Royal Mail uses a variety of tracking numbers, including:
- 13-digit tracking numbers (e.g., 123456789012)
- 16-digit tracking numbers (e.g., 123456789012345)
- 20-digit tracking numbers (e.g., 1234567890123456789)
Tracking Status
Royal Mail updates the tracking status of your parcel at various stages of its journey. You can expect to see the following statuses:
- "In transit" - Your parcel is being transported to its destination.
- "Out for delivery" - Your parcel is being delivered to your address.
- "Delivered" - Your parcel has been successfully delivered to your address.
- "Failed delivery" - Your parcel was unable to be delivered and will be returned to the sender.
- "Held at depot" - Your parcel is being held at a Royal Mail depot for collection or further processing.
Tracking Issues
If you're experiencing issues tracking your Royal Mail order, try the following:
- Check the tracking number is correct and entered correctly.
- Ensure you're using the correct tracking number for the correct service (e.g., parcel, letter, packet).
- Contact Royal Mail customer service for assistance: www.royalmail.com/contact-us
Additional Tips
- Royal Mail tracking is only available for parcels and packets that have been sent using a tracked service.
- Some services, such as Special Delivery Guaranteed and Signed For, may have additional tracking features.
- Royal Mail may not be able to track your parcel if it's been lost or stolen during transit.