Royal mail tracking returns
The frustration of tracking a package only to find that it's returned to the sender! Here's what you can do if your Royal Mail tracking shows that your package has been returned:
- Check the reason for return: Log in to your Royal Mail tracking account or check the tracking information provided by the sender to see why the package was returned. This will help you understand what went wrong and how to proceed.
- Contact the sender: Reach out to the sender and let them know that the package was returned. They may be able to provide more information or help resolve the issue.
- Contact Royal Mail: If you're unable to get in touch with the sender, you can contact Royal Mail's customer service team to report the issue. They may be able to provide more information or help resolve the problem.
- Check for any additional fees: Depending on the reason for return, you may be charged additional fees by Royal Mail or the sender. Make sure to check your account or the tracking information for any additional charges.
- Wait for the package to be resent: If the sender is willing to resend the package, you'll need to wait for it to arrive. Make sure to track the package again to ensure it's delivered successfully this time.
- Consider a refund or replacement: If the package is damaged or lost, you may be eligible for a refund or replacement. Contact the sender or Royal Mail to discuss your options.
Some common reasons for returns include:
- Incorrect address: The package was sent to the wrong address.
- Refused by recipient: The recipient refused to accept the package.
- Package not collected: The package was not collected from the post office or delivery point.
- Package damaged: The package was damaged during transit.
- Insufficient postage: The package did not have sufficient postage to be delivered.
Remember to always keep an eye on your tracking information and communicate with the sender and Royal Mail to resolve any issues that may arise.