Royal.mail.claim form

You're looking for the Royal Mail Claim Form!

The Royal Mail Claim Form is used to report and claim for lost, damaged, or delayed mail items. Here's a step-by-step guide to help you fill it out:

Where to find the form:

You can download the Royal Mail Claim Form from their official website: www.royalmail.com. Alternatively, you can contact Royal Mail's customer service team to request a form by post or email.

What you need to fill out the form:

  1. Your details: Fill in your name, address, and contact information.
  2. Item details: Provide the following information about the lost, damaged, or delayed item:
    • Item type (e.g., letter, parcel, package)
    • Item number (if applicable)
    • Date of posting
    • Value of the item (if applicable)
  3. Description of the issue: Briefly describe what happened to the item (e.g., lost, damaged, delayed).
  4. Evidence: Attach any relevant evidence, such as:
    • A copy of the item's tracking information
    • A photo of the damaged item
    • A letter from the recipient confirming the item was not received
  5. Signature: Sign the form to confirm that the information provided is accurate.

How to submit the form:

  1. Online: Fill out the form online and submit it through Royal Mail's website.
  2. Post: Send the completed form to Royal Mail's claims department at the address provided on the form.
  3. Email: Scan and email the completed form to Royal Mail's claims department at [email protected].

What to expect:

After submitting the form, Royal Mail will review your claim and contact you if they need more information. If your claim is approved, you'll receive a payment or a replacement item.

Remember to keep a copy of the completed form and any supporting evidence for your records.

If you have any questions or need help filling out the form, you can contact Royal Mail's customer service team for assistance.