Send on behalf of shared mailbox outlook

To send an email on behalf of a shared mailbox in Outlook, you can follow these steps:

Method 1: Using the "From" field

1. Open Outlook and go to the shared mailbox folder.
2. Compose a new email by clicking on the "New Email" button.
3. In the "From" field, select the shared mailbox name from the dropdown list.
4. Enter the recipient's email address in the "To" field.
5. Write your email message and click "Send".

Method 2: Using the "Send on Behalf" feature

1. Open Outlook and go to the shared mailbox folder.
2. Compose a new email by clicking on the "New Email" button.
3. In the "From" field, enter the shared mailbox name.
4. Click on the "Send on Behalf" button in the "From" field dropdown list.
5. Enter the recipient's email address in the "To" field.
6. Write your email message and click "Send".

Note: When you send an email on behalf of a shared mailbox, the "From" field will display the shared mailbox name, but the "Sent Items" folder will show the email as sent from your own email address.

Best practices:

• Make sure you have the necessary permissions to send emails on behalf of the shared mailbox.
• Use the "Send on Behalf" feature only when necessary, as it can be confusing for recipients to see the email sent from a different email address.
• Keep in mind that emails sent on behalf of a shared mailbox may not be considered as official communications by the shared mailbox owner.