Shopify manually send abandoned cart email
Shopify allows you to manually send an abandoned cart email to customers who have left items in their cart without checking out. Here's how to do it:
Method 1: Using the Shopify Admin
- Log in to your Shopify admin panel.
- Go to Orders > Abandoned carts.
- Find the cart you want to send an email to and click on the Send email button next to it.
- Choose the email template you want to use from the dropdown menu.
- Customize the email subject and message if needed.
- Click Send email to send the email to the customer.
Method 2: Using the Shopify API
You can also use the Shopify API to send an abandoned cart email programmatically. You'll need to use the POST /orders/{order_id}/abandoned_cart_email
endpoint.
Here's an example of how to do it using cURL:
curl -X POST \
https://yourstore.shopify.com/api/v2/orders/{order_id}/abandoned_cart_email \
-H 'Content-Type: application/json' \
-H 'X-Shopify-Access-Token: your_access_token' \
-d '{"email_template_id": 123456, "subject": "Your cart is waiting", "message": "Hi there, we noticed you left some items in your cart. Come back and finish checking out!"}'
Replace {order_id}
with the actual order ID of the abandoned cart, and your_access_token
with your Shopify API access token.
Tips and Variations
- You can customize the email template and content to fit your brand's voice and style.
- You can also add a discount code or promotion to the email to incentivize the customer to complete their purchase.
- If you have multiple abandoned cart emails set up, you can use the
abandoned_cart_email
endpoint to send a specific email to a specific cart. - You can also use Shopify's abandoned cart app, such as ReConvert or CartStack, to automate the process and send abandoned cart emails to customers.
Remember to always follow Shopify's email sending guidelines and best practices to ensure your emails are delivered successfully and don't get flagged as spam.