Shoretel phone voicemail setup
Here's a step-by-step guide to setting up ShoreTel phone voicemail:
Prerequisites:
- You have a ShoreTel phone system installed and configured.
- You have a ShoreTel phone with a voicemail button.
- You have a ShoreTel voicemail account set up.
Step 1: Accessing Voicemail
- Lift the receiver of your ShoreTel phone and press the voicemail button.
- You will hear a greeting message, followed by the voicemail prompt.
- Press the "#" key to access your voicemail account.
Step 2: Setting Up Voicemail Greeting
- Press "1" to record a new greeting.
- Speak your greeting message, and then press the "#" key to save it.
- You can also record a secondary greeting by pressing "2" and following the same steps.
Step 3: Setting Up Voicemail Options
- Press "3" to access voicemail options.
- Use the keypad to navigate through the options:
- "1" to change your voicemail password.
- "2" to set up call forwarding to voicemail.
- "3" to set up email notification for new voicemails.
- "4" to set up a custom voicemail greeting.
- Press the "#" key to save your changes.
Step 4: Setting Up Email Notification
- If you want to receive email notifications for new voicemails, press "3" and then "1".
- Enter your email address and press the "#" key to save it.
- You will receive an email notification with a link to listen to your voicemail.
Step 5: Setting Up Call Forwarding to Voicemail
- If you want to forward calls to voicemail, press "3" and then "2".
- Enter the phone number you want to forward calls to and press the "#" key to save it.
- Calls to that number will be forwarded to your voicemail.
Step 6: Reviewing and Managing Voicemails
- Press "4" to review and manage your voicemails.
- Use the keypad to navigate through your voicemails:
- "1" to play a voicemail.
- "2" to delete a voicemail.
- "3" to save a voicemail to your computer.
- Press the "#" key to return to the main voicemail menu.
That's it! Your ShoreTel phone voicemail is now set up and ready to use.