Shoretel phone voicemail setup

Here's a step-by-step guide to setting up ShoreTel phone voicemail:

Prerequisites:

Step 1: Accessing Voicemail

  1. Lift the receiver of your ShoreTel phone and press the voicemail button.
  2. You will hear a greeting message, followed by the voicemail prompt.
  3. Press the "#" key to access your voicemail account.

Step 2: Setting Up Voicemail Greeting

  1. Press "1" to record a new greeting.
  2. Speak your greeting message, and then press the "#" key to save it.
  3. You can also record a secondary greeting by pressing "2" and following the same steps.

Step 3: Setting Up Voicemail Options

  1. Press "3" to access voicemail options.
  2. Use the keypad to navigate through the options:
    • "1" to change your voicemail password.
    • "2" to set up call forwarding to voicemail.
    • "3" to set up email notification for new voicemails.
    • "4" to set up a custom voicemail greeting.
  3. Press the "#" key to save your changes.

Step 4: Setting Up Email Notification

  1. If you want to receive email notifications for new voicemails, press "3" and then "1".
  2. Enter your email address and press the "#" key to save it.
  3. You will receive an email notification with a link to listen to your voicemail.

Step 5: Setting Up Call Forwarding to Voicemail

  1. If you want to forward calls to voicemail, press "3" and then "2".
  2. Enter the phone number you want to forward calls to and press the "#" key to save it.
  3. Calls to that number will be forwarded to your voicemail.

Step 6: Reviewing and Managing Voicemails

  1. Press "4" to review and manage your voicemails.
  2. Use the keypad to navigate through your voicemails:
    • "1" to play a voicemail.
    • "2" to delete a voicemail.
    • "3" to save a voicemail to your computer.
  3. Press the "#" key to return to the main voicemail menu.

That's it! Your ShoreTel phone voicemail is now set up and ready to use.