Sky yahoo mail not working

Frustrating! Don't worry, I'm here to help you troubleshoot the issue with your Sky Yahoo Mail not working. Let's go through some steps to resolve the problem:

Step 1: Check your internet connection

  1. Ensure your internet connection is stable and working properly.
  2. Restart your router and modem to refresh your connection.

Step 2: Check your email settings

  1. Log in to your Sky Yahoo Mail account using a web browser.
  2. Check your email settings to ensure they are correct:
    • Make sure your username and password are correct.
    • Verify your account is not locked or suspended.
    • Check your email client settings (e.g., POP3, IMAP, SMTP) if you're using a third-party email client.

Step 3: Clear browser cache and cookies

  1. Clear your browser's cache and cookies to ensure a fresh start:
    • For Chrome: Press Ctrl + Shift + Delete, then select "Clear browsing data" and choose "Cookies and other site data" and "Cached images and files".
    • For Firefox: Press Ctrl + Shift + Delete, then select "Clear your recent history" and choose "Cookies" and "Cache".

Step 4: Check for Yahoo Mail outages

  1. Visit the Yahoo Mail Status Page to see if there are any reported outages or issues.
  2. Check the Sky Yahoo Mail Twitter page for any updates or notifications.

Step 5: Try alternative email clients

  1. Try accessing your Sky Yahoo Mail account using a different email client or app (e.g., Outlook, Mozilla Thunderbird).
  2. If the issue persists, try using the Yahoo Mail web interface instead of an email client.

Step 6: Contact Sky Support

  1. If none of the above steps resolve the issue, contact Sky Support for further assistance:
    • Phone: 0344 411 1111 (UK) or 1800 946 660 (Ireland)
    • Online Chat: Available on the Sky website
    • Email: [email protected]

Remember to provide detailed information about the issue you're experiencing, including any error messages or symptoms.

I hope these steps help you resolve the issue with your Sky Yahoo Mail not working. If you need further assistance, feel free to ask!