Snuggle nest recall email

Here is an example of a recall email for a Snuggle Nest product:

Subject: Important Recall Notice: Snuggle Nest Product

Dear valued customer,

We are writing to inform you that we have issued a voluntary recall of certain Snuggle Nest products due to a potential safety issue. The affected products are:

The recall is due to a risk of entrapment and suffocation, as the product's design may allow a child's head to become trapped in the mesh material. We take the safety and well-being of our customers very seriously, and we are taking immediate action to address this issue.

If you have purchased one of the affected products, please stop using it immediately and follow the instructions below:

  1. Check your product: Look for the model number (SN-101 or SN-202) on the product label or packaging. If your product has this model number, it is affected by the recall.
  2. Return the product: Please return the affected product to the place of purchase or contact our customer service department at [phone number] or [email address] to arrange for a free replacement or refund.
  3. Receive a replacement or refund: We will provide a free replacement or refund for the affected product, depending on your preference.

We apologize for any inconvenience this may cause and appreciate your prompt attention to this matter. If you have any questions or concerns, please do not hesitate to contact us.

Thank you for your cooperation and understanding.

Sincerely,

[Your Name] Snuggle Nest Customer Service