Splitwise sent venmo to wrong email

That's frustrating!

If Splitwise sent a Venmo payment to the wrong email, here are some steps you can take to resolve the issue:

  1. Contact Splitwise support: Reach out to Splitwise's customer support team via their website or app. They should be able to help you resolve the issue and potentially reverse the payment.
  2. Check your Venmo account: Log in to your Venmo account and check if the payment has been received. If it has, you can try to cancel the payment and request a refund.
  3. Contact Venmo support: If the payment was sent to the wrong email, you can also contact Venmo's customer support team to report the issue. They may be able to help you recover the payment or provide guidance on how to proceed.
  4. Verify your Splitwise and Venmo accounts: Double-check that your Splitwise and Venmo accounts are linked correctly and that your email addresses are accurate.
  5. Update your Splitwise settings: Make sure your Splitwise settings are up to date, including your email address and payment method. This may help prevent similar issues in the future.

Here's a sample email you can use to contact Splitwise support:

Subject: Incorrect Venmo payment sent to wrong email

Hi Splitwise Support Team,

I'm reaching out because I received a Venmo payment from Splitwise, but it was sent to the wrong email address. The payment was intended for [your correct email address], but it was sent to [wrong email address]. Can you please help me resolve this issue and potentially reverse the payment?

My Splitwise account information is:

I'd appreciate any assistance you can provide in resolving this issue. Thank you for your help!

Best regards, [Your Name]