Stop mail going to junk outlook

The frustration of emails ending up in the junk folder! Here are some steps to help you stop emails from going to the junk folder in Outlook:

1. Check your junk email settings:

• Open Outlook and go to the "Home" tab.
• Click on the "Junk" button in the "Move" group.
• Click on "Junk Email Options" to open the Junk Email Options window.
• Make sure the "Trust Center" is set to "Low" or "Medium" instead of "High". This will help reduce the number of legitimate emails being marked as junk.

2. Whitelist senders:

• Identify the senders whose emails are being marked as junk and add them to your safe senders list.
• Go to the "Junk" button and click on "Junk Email Options".
• Click on the "Safe Senders" tab.
• Add the sender's email address or domain to the list.

3. Mark emails as not junk:

• When an email is incorrectly marked as junk, mark it as "Not Junk" to train Outlook's filters.
• Open the email and click on the "Junk" button.
• Click on "Not Junk" to move the email to your inbox.

4. Check for spam filters:

• Some email providers, like Gmail, have built-in spam filters that may be blocking emails from reaching your Outlook inbox.
• Check your email provider's settings to see if there are any filters or settings that could be blocking emails.

5. Update your Outlook settings:

• Make sure your Outlook settings are up to date, especially the "Junk Email" settings.
• Go to the "File" menu, then "Options", and then "Trust Center".
• Click on the "Junk Email" tab and ensure that the settings are set to your liking.

6. Check for viruses or malware:

• If your computer is infected with viruses or malware, it may be causing emails to be marked as junk.
• Run a virus scan and ensure your computer is free from malware.

7. Contact your email provider:

• If none of the above steps work, contact your email provider's support team to see if there are any issues on their end that could be causing emails to be marked as junk.

By following these steps, you should be able to reduce the number of emails that end up in your junk folder in Outlook.