Streamyx webmail cannot login

Frustrating!

Streamyx Webmail is a legacy email service provided by TM (Telekom Malaysia), and it's not uncommon to encounter login issues. Here are some troubleshooting steps to help you resolve the problem:

  1. Check your username and password: Ensure that you're using the correct username and password. If you've forgotten your password, you can try resetting it using the "Forgot Password" feature on the Streamyx Webmail login page.
  2. Clear browser cache and cookies: Clear your browser's cache and cookies to ensure that you're not carrying over any login issues from previous sessions. You can do this by pressing Ctrl + Shift + Delete (Windows) or Command + Shift + Delete (Mac) and following the prompts.
  3. Check your internet connection: Ensure that your internet connection is stable and working properly. You can try accessing other websites to see if the issue is specific to Streamyx Webmail or a broader internet connectivity problem.
  4. Try a different browser: If you're using a specific browser, try switching to a different one to see if the issue persists. This can help you determine if the problem is browser-specific.
  5. Check for browser extensions: Disable any browser extensions that may be interfering with your login. You can try disabling them one by one to identify the culprit.
  6. Check your account status: Ensure that your Streamyx account is active and not suspended. You can contact TM's customer support to check on your account status.
  7. Try a different login method: If you're using the "Remember Me" feature, try logging in without it enabled. If you're using a third-party login service (e.g., Facebook or Google), try logging in using your Streamyx credentials instead.
  8. Contact TM's customer support: If none of the above steps resolve the issue, you can contact TM's customer support for further assistance. They may be able to help you troubleshoot the problem or reset your password.

Remember to be patient and persistent when troubleshooting, as it may take some time to resolve the issue. Good luck!