Telstra outgoing mail server not working

Frustrating!

Telstra's outgoing mail server not working can be a real pain. Here are some troubleshooting steps to help you resolve the issue:

Check your email settings

  1. Ensure your email client (e.g., Outlook, Gmail, Yahoo) is configured correctly. Double-check your username, password, and server settings.
  2. Verify that your email client is set to use Telstra's outgoing mail server (SMTP) settings:
    • SMTP server: smtp.telstra.com or smtp.telstra.net
    • Port: 25 or 587 (depending on your email client)
    • Authentication: Use your Telstra email address and password

Telstra's SMTP settings

  1. Telstra's SMTP server settings are:
    • smtp.telstra.com or smtp.telstra.net (both work)
    • Port: 25 or 587
    • Authentication: Use your Telstra email address and password
  2. If you're using a third-party email client, ensure it's configured to use Telstra's SMTP server settings.

Common issues and solutions

  1. Port 25 blocked: Some ISPs or networks block port 25 to prevent spamming. Try using port 587 instead.
  2. Authentication issues: Ensure your email client is using the correct username and password. If you're using a third-party email client, check if it's configured to use Telstra's SMTP server settings.
  3. Firewall or antivirus software blocking the connection: Check your firewall or antivirus software settings to ensure they're not blocking the connection to Telstra's SMTP server.
  4. Telstra's SMTP server maintenance: Telstra occasionally performs maintenance on their SMTP servers. Check their website or social media for any scheduled maintenance notifications.

Additional troubleshooting steps

  1. Check your email client's logs: Review your email client's logs to see if there are any error messages related to the outgoing mail server.
  2. Try using a different email client: If you're using a third-party email client, try using a different one to see if the issue persists.
  3. Contact Telstra support: If none of the above steps resolve the issue, contact Telstra's support team for further assistance.

I hope these troubleshooting steps help you resolve the issue with Telstra's outgoing mail server not working.