Telstra outgoing mail server not working
Frustrating!
Telstra's outgoing mail server not working can be a real pain. Here are some troubleshooting steps to help you resolve the issue:
Check your email settings
- Ensure your email client (e.g., Outlook, Gmail, Yahoo) is configured correctly. Double-check your username, password, and server settings.
- Verify that your email client is set to use Telstra's outgoing mail server (SMTP) settings:
- SMTP server:
smtp.telstra.com
orsmtp.telstra.net
- Port: 25 or 587 (depending on your email client)
- Authentication: Use your Telstra email address and password
- SMTP server:
Telstra's SMTP settings
- Telstra's SMTP server settings are:
smtp.telstra.com
orsmtp.telstra.net
(both work)- Port: 25 or 587
- Authentication: Use your Telstra email address and password
- If you're using a third-party email client, ensure it's configured to use Telstra's SMTP server settings.
Common issues and solutions
- Port 25 blocked: Some ISPs or networks block port 25 to prevent spamming. Try using port 587 instead.
- Authentication issues: Ensure your email client is using the correct username and password. If you're using a third-party email client, check if it's configured to use Telstra's SMTP server settings.
- Firewall or antivirus software blocking the connection: Check your firewall or antivirus software settings to ensure they're not blocking the connection to Telstra's SMTP server.
- Telstra's SMTP server maintenance: Telstra occasionally performs maintenance on their SMTP servers. Check their website or social media for any scheduled maintenance notifications.
Additional troubleshooting steps
- Check your email client's logs: Review your email client's logs to see if there are any error messages related to the outgoing mail server.
- Try using a different email client: If you're using a third-party email client, try using a different one to see if the issue persists.
- Contact Telstra support: If none of the above steps resolve the issue, contact Telstra's support team for further assistance.
I hope these troubleshooting steps help you resolve the issue with Telstra's outgoing mail server not working.