Telus webmail helpdesk

Here are some common issues and solutions for Telus Webmail Helpdesk:

Common Issues:

1. Login Issues: Unable to log in to Telus Webmail
   • Solution: Check your username and password, ensure they are correct and try logging in again. If issue persists, reset your password or contact Telus support.
2. Email Not Receiving: Not receiving emails in Telus Webmail
   • Solution: Check your email settings, ensure they are correct and try sending a test email to yourself. If issue persists, contact Telus support.
3. Email Not Sending: Unable to send emails from Telus Webmail
   • Solution: Check your email settings, ensure they are correct and try sending a test email to yourself. If issue persists, contact Telus support.
4. Spam Filter Issues: Emails being marked as spam or not being delivered due to spam filter
   • Solution: Check your spam filter settings, ensure they are not too aggressive and try whitelisting senders. If issue persists, contact Telus support.
5. Account Issues: Unable to access Telus Webmail due to account issues
   • Solution: Contact Telus support to resolve account issues, such as account suspension or password reset.

Telus Webmail Helpdesk Contact Information:

1. Phone: 1-866-202-4636 (toll-free) or 1-604-661-1500 (local)
2. Email: [email protected]
3. Online Chat: Available on the Telus website
4. Self-Serve: Telus Webmail Help Centre (online support portal)

Additional Tips:

1. Clear Browser Cache: Clear your browser cache and cookies to resolve any issues related to browser storage.
2. Check Browser Compatibility: Ensure your browser is compatible with Telus Webmail.
3. Check System Requirements: Ensure your system meets the minimum requirements for Telus Webmail.
4. Contact Telus Support: If you're unable to resolve the issue, contact Telus support for further assistance.

Remember to always follow the official Telus Webmail Helpdesk contact information and guidelines to ensure you receive the best support possible.