Track and trace royal mail uk
Royal Mail UK offers a track and trace service for parcels and letters, allowing you to monitor the progress of your mail as it moves through the postal network. Here's how to track and trace your Royal Mail UK parcel:
Online Tracking
- Visit the Royal Mail website at www.royalmail.com.
- Click on "Track a parcel" at the top of the page.
- Enter your tracking number (also known as a barcode) in the "Track a parcel" box.
- Click "Track" to view the latest updates on your parcel's journey.
Tracking Numbers
Royal Mail uses a variety of tracking numbers, including:
- 13-digit tracking numbers (e.g., 123456789012)
- 16-digit tracking numbers (e.g., 123456789012345)
- 20-digit tracking numbers (e.g., 1234567890123456789)
Tracking Status
Royal Mail updates the tracking status of your parcel at various stages of its journey. You can expect to see the following statuses:
- "In transit" - Your parcel is being transported to its next destination.
- "Out for delivery" - Your parcel is being delivered to your address.
- "Delivered" - Your parcel has been successfully delivered to your address.
- "Failed delivery" - Your parcel was unable to be delivered and will be returned to the sender or held at a local post office.
- "Held at a local post office" - Your parcel is being held at a local post office for collection.
Additional Tracking Options
Royal Mail also offers additional tracking options, including:
- Signature on delivery: This service requires the recipient to sign for the parcel upon delivery.
- Tracking updates: You can opt to receive email updates on the status of your parcel.
- Delivery to a neighbour: If you're not home when your parcel is delivered, it can be left with a neighbour.
Contact Royal Mail
If you have any issues with tracking your parcel or need assistance, you can contact Royal Mail customer service:
- Phone: 03457 740 740 (Monday to Friday, 8am to 6pm)
- Email: [email protected]
- Online chat: Available on the Royal Mail website
Remember to keep your tracking number safe and secure to ensure you can track your parcel's progress.