Tradingview email support
TradingView offers email support to its users. Here's how you can contact them:
Email Support
You can reach out to TradingView's email support team by sending an email to [email protected]. Make sure to include the following information in your email:
- A clear and concise description of the issue you're experiencing.
- Your TradingView username (if you have one).
- Any relevant screenshots or logs that may help the support team troubleshoot the issue.
Response Time
TradingView's email support team typically responds to emails within 24 hours, but in most cases, you can expect a response within a few hours.
Additional Tips
- Make sure to check your spam folder if you don't receive a response within a few hours.
- Be patient and provide as much detail as possible to help the support team resolve your issue efficiently.
- If you're experiencing a critical issue that requires immediate attention, you can also try reaching out to TradingView's live chat support (available during business hours).
Other Support Options
In addition to email support, TradingView also offers:
- Live Chat Support: Available during business hours (Monday to Friday, 9:00 AM to 5:00 PM EST).
- Knowledge Base: A comprehensive resource that provides answers to frequently asked questions and troubleshooting guides.
- Community Forum: A platform where you can connect with other TradingView users, ask questions, and share knowledge.
Remember to always follow the guidelines and rules set by TradingView's support team to ensure a smooth and efficient resolution of your issue.