Trek bicycle recall email

Here is an example of a recall email from Trek Bicycle Corporation:

Subject: Important Safety Recall Notice: Trek Bicycle Frame and Fork

Dear [Customer Name],

We are writing to inform you of a voluntary recall of certain Trek bicycle frames and forks due to a potential safety issue. The recall affects [number] of bicycles, including [model name] and [model year], with [specific component or feature].

The affected bicycles were sold between [start date] and [end date] at Trek dealers and online. The recall is being conducted in cooperation with the U.S. Consumer Product Safety Commission (CPSC).

The issue is related to the potential for the frame or fork to crack or break, which could cause the rider to lose control of the bicycle or fall. While there have been no reported injuries or accidents related to this issue, we are taking immediate action to ensure the safety of our customers.

To address this issue, we are providing a free repair or replacement of the affected frame or fork. We recommend that you stop riding your bicycle immediately and contact your local Trek dealer or our customer service department to schedule a repair or replacement.

To determine if your bicycle is affected by this recall, please check the following:

If your bicycle is affected by this recall, please follow these steps:

  1. Stop riding your bicycle immediately.
  2. Contact your local Trek dealer or our customer service department to schedule a repair or replacement.
  3. Bring your bicycle to the scheduled appointment, along with the original proof of purchase and any other relevant documentation.

We apologize for any inconvenience this may cause and appreciate your prompt attention to this matter. If you have any questions or concerns, please do not hesitate to contact us.

Thank you for your cooperation and for choosing Trek.

Sincerely,

[Your Name] Trek Bicycle Corporation

Affected Serial Numbers:

[Insert list of affected serial numbers]

Contact Information:

Please note that this is just an example, and the actual recall email may vary depending on the specific circumstances of the recall.