Trixbox voicemail setup

Trixbox is a popular open-source IP PBX (Private Branch Exchange) solution that allows you to set up a VoIP (Voice over Internet Protocol) phone system. Here's a step-by-step guide to setting up voicemail on Trixbox:

Prerequisites:

  1. Trixbox installed and configured on your server.
  2. A working phone system with extensions and phones configured.
  3. A valid email account for sending and receiving voicemail messages.

Step 1: Enable Voicemail

  1. Log in to the Trixbox web interface using your administrator credentials.
  2. Click on the "Settings" tab and then select "Voicemail" from the drop-down menu.
  3. Check the box next to "Enable Voicemail" and click "Save Changes".

Step 2: Configure Voicemail Settings

  1. In the "Voicemail" settings page, you can configure various settings such as:
    • Voicemail greeting: Record a custom greeting for your voicemail system.
    • Voicemail password: Set a password for accessing voicemail messages.
    • Voicemail email: Enter the email address where voicemail messages will be sent.
    • Voicemail storage: Set the maximum storage capacity for voicemail messages.
  2. Click "Save Changes" to save your settings.

Step 3: Configure Extensions for Voicemail

  1. Go to the "Extensions" tab and select the extension you want to enable voicemail for.
  2. Click on the "Edit" button next to the extension.
  3. In the "Extension Settings" page, scroll down to the "Voicemail" section.
  4. Check the box next to "Enable Voicemail" and select the voicemail greeting you recorded earlier.
  5. Click "Save Changes" to save your settings.

Step 4: Test Voicemail

  1. Call the extension you configured for voicemail and let it ring until it goes to voicemail.
  2. Leave a message to test the voicemail system.
  3. Log in to your email account and check for the voicemail message.

Troubleshooting Tips:

  1. Make sure that the voicemail extension is correctly configured and enabled.
  2. Check the voicemail settings to ensure that the email address is correct and the storage capacity is sufficient.
  3. Verify that the phone system is properly configured and that the phones are registered with the Trixbox server.
  4. If you're experiencing issues with voicemail, try restarting the Trixbox server or checking the system logs for errors.

By following these steps, you should be able to set up voicemail on your Trixbox system. If you encounter any issues or have further questions, feel free to ask!