Tufts email password recovery

A common concern!

If you're a Tufts University student, faculty, or staff member and you're having trouble accessing your Tufts email account due to a forgotten password, here's a step-by-step guide to help you recover your password:

Method 1: Reset your password using the Tufts University Password Reset Tool

  1. Go to the Tufts University Password Reset Tool webpage: https://passwordreset.tufts.edu
  2. Enter your Tufts University username (e.g., jsmith123) and click "Next"
  3. Enter your Tufts University email address (e.g., [email protected]) and click "Next"
  4. Follow the prompts to answer your security questions and verify your identity
  5. Choose a new password and confirm it
  6. Click "Reset Password" to complete the process

Method 2: Contact the Tufts University IT Help Desk

If you're unable to reset your password using the Password Reset Tool, you can contact the Tufts University IT Help Desk for assistance:

  1. Call the IT Help Desk at (617) 627-3376
  2. Email the IT Help Desk at [email protected]
  3. Visit the IT Help Desk in person at the Tufts University Campus Center, Room 101

When contacting the IT Help Desk, be prepared to provide your Tufts University username, email address, and any other relevant information to help them assist you with password recovery.

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