Tw crisis action gmail.com
It seems like you're looking for a crisis management plan for a Twitter crisis, and you'd like to know how to set up a Gmail account for it. Here's a step-by-step guide to help you with that:
Setting up a Gmail account for Twitter crisis management:
- Go to the Gmail website (www.gmail.com) and click on "Create account."
- Fill out the required information, including your name, email address, password, and recovery email.
- Choose a strong and unique password for your Gmail account.
- Verify your account by following the instructions sent to your recovery email.
Setting up a Twitter crisis management plan:
- Identify your Twitter crisis management team: Determine who will be part of your crisis management team, including the team lead, social media manager, and other key stakeholders.
- Establish a crisis management protocol: Develop a protocol that outlines the steps to take in case of a crisis, including how to respond to tweets, engage with customers, and escalate issues to the team lead.
- Set up a Twitter dashboard: Use a Twitter dashboard tool like Hootsuite, Sprout Social, or Buffer to monitor your Twitter account and track mentions, hashtags, and keywords related to your brand.
- Create a crisis management email address: Use your new Gmail account as the email address for your crisis management team to receive notifications and updates.
- Set up email notifications: Set up email notifications for your Twitter dashboard to alert your team of any mentions, messages, or tweets that require attention.
- Develop a response plan: Create a response plan that outlines the steps to take in case of a crisis, including how to respond to tweets, engage with customers, and escalate issues to the team lead.
- Conduct regular drills: Conduct regular drills to test your crisis management plan and ensure that your team is prepared to respond quickly and effectively in case of a crisis.
Additional tips:
- Make sure your crisis management team is aware of the plan and their roles and responsibilities.
- Establish a clear communication plan for your team, including how to communicate with each other and with stakeholders.
- Keep your crisis management plan up to date and review it regularly to ensure it remains effective.
- Consider setting up a separate Twitter account for your crisis management team to use for crisis management purposes only.
By following these steps, you'll be well-prepared to manage a Twitter crisis and keep your brand's reputation intact.