Umail.utah.edu support

UMail is the email service provided by the University of Utah. Here are some common issues and their solutions:

UMail Login Issues:

  1. Forgot Password: If you've forgotten your UMail password, you can reset it by following these steps:
    • Go to the UMail login page (https://umail.utah.edu)
    • Click on "Forgot Password"
    • Enter your UMail username and click "Submit"
    • Follow the prompts to reset your password
  2. Username or Password Issues: If you're having trouble logging in, make sure you're using the correct username and password. If you're still having issues, try resetting your password or contacting the UMail support team.

UMail Account Issues:

  1. Account Suspension: If your UMail account has been suspended, you'll need to contact the UMail support team to resolve the issue. They'll be able to help you determine the reason for the suspension and provide guidance on how to reactivate your account.
  2. Account Deletion: If you're trying to delete your UMail account, you'll need to contact the UMail support team to request account deletion. They'll be able to assist you with the process.

UMail Configuration Issues:

  1. Email Client Configuration: If you're having trouble setting up your UMail account in an email client (e.g. Outlook, Thunderbird), you can try the following:
    • Make sure your email client is configured to use IMAP or POP3
    • Enter your UMail username and password correctly
    • Check your email client's settings to ensure they're set to use the correct server settings (e.g. umail.utah.edu)
  2. Spam Filter Issues: If you're having trouble with spam filters blocking legitimate emails, you can try the following:
    • Check your email client's settings to ensure they're set to use the correct spam filter settings
    • Try whitelisting specific senders or domains to help prevent spam filters from blocking legitimate emails

UMail Support Contact Information:

If you're experiencing any issues with your UMail account, you can contact the UMail support team for assistance. They can be reached at:

Remember to always follow proper security protocols when accessing your UMail account, and be cautious when clicking on links or downloading attachments from unknown senders.