Ups hk complaint email

Here is an example of a complaint email that you can use as a template when contacting UPS Hong Kong:

Subject: Complaint about [issue with your shipment]

Dear UPS Hong Kong Customer Service Team,

I am writing to express my disappointment and frustration with the service I received from UPS Hong Kong. On [date], I shipped a package from [origin] to [destination] using your services. Unfortunately, [briefly describe the issue you experienced, e.g. "the package was lost", "the package was damaged", "the package was delayed", etc.].

The tracking number for my package is [insert tracking number]. According to the tracking information, the package was [insert what the tracking information shows, e.g. "delivered" but I never received it", "in transit" but it's been [insert number] days", etc.].

I have tried to contact your customer service team several times, but I have not received a satisfactory response. I am extremely dissatisfied with the service I received and I am requesting that you take immediate action to resolve this issue.

Specifically, I would like you to [insert what you would like UPS to do to resolve the issue, e.g. "investigate the loss of my package and provide a replacement", "provide a refund for the damaged package", "provide an update on the status of my package", etc.].

I would appreciate it if you could look into this matter urgently and provide me with a resolution as soon as possible. If you require any additional information from me, please do not hesitate to contact me.

Thank you for your attention to this matter. I look forward to hearing from you soon.

Sincerely,

[Your Name]

[Your Contact Information]

You can modify this template to fit your specific situation and needs. Be sure to include all relevant details, such as the tracking number, the issue you experienced, and what you would like UPS to do to resolve the issue.