Ventra mail

Ventra is a contactless payment system used by the Chicago Transit Authority (CTA) to pay for fares on buses and trains in Chicago. Here's some information about Ventra mail:

What is Ventra mail?

Ventra mail is a service offered by the CTA that allows you to receive electronic receipts for your Ventra transactions via email. This service is free and can be useful for tracking your expenses, keeping a record of your transactions, and receiving notifications about your account balance.

How do I sign up for Ventra mail?

To sign up for Ventra mail, follow these steps:

  1. Log in to your Ventra account online or through the Ventra app.
  2. Click on the "Account" tab and then select "Email Preferences."
  3. Check the box next to "Enable Ventra Mail" and enter your email address.
  4. Click "Save Changes" to save your preferences.

What information will I receive in Ventra mail?

When you sign up for Ventra mail, you will receive electronic receipts for your Ventra transactions, including:

You will also receive notifications when your account balance falls below a certain threshold (e.g. $5) or when you have a pending refund.

How do I access my Ventra mail?

You can access your Ventra mail by logging in to your Ventra account online or through the Ventra app. Once you're logged in, click on the "Account" tab and then select "Email Preferences" to view your electronic receipts and notifications.